Ask Jack: New Year Resolutions And Management In 2023

By Jack McCalmon, The McCalmon Group, Inc.

New Year resolutions help me, and I want to improve in 2023. Any words of advice to give?


Acknowledging we can all improve is a great start to 2023.

I have four words to keep in mind for 2023 and to address the uniqueness of 2023 as we continue to manage our workplaces in an ongoing pandemic.

"Empathy" is a pillar of one-to-one management, but even more important in 2023. Knowing that challenges still present themselves and that we should not judge someone for being challenged during this transition.

"Recovery" is another important word. Everyone has something that they are recovering from because of the pandemic. It could be the loss of a loved one or trauma related to illness or just anxiety from being locked down and worrying about what happens next. Your employees don't have to relate what they are recovering from, but you should assume that most are still recovering in 2023.

Incorporate "patience" into your management even more in 2023. We all want to get back to where things were, but not everyone is there yet and there most likely will be setbacks as the present outbreak in China exemplifies.

Finally, be "resilient" and set the example for facing the challenges in 2023.

Jack McCalmon, Leslie Zieren, and Emily Brodzinski are attorneys with more than 50 years combined experience assisting employers in lowering their risk, including answering questions, like the one above, through the McCalmon Group's Best Practices Help Line. The Best Practice Help Line is a service of The McCalmon Group, Inc. Your organization may have access to The Best Practice Help Line or a similar service from another provider at no cost to you or at a discount. For questions about The Best Practice Help Line or what similar services are available to you via this Platform, call 888.712.7667.

If you have a question that you would like Jack McCalmon, Leslie Zieren, or Emily Brodzinski to consider for this column, please submit it to Please note that The McCalmon Group cannot guarantee that your question will be answered. Answers are based on generally accepted risk management best practices. They are not, and should not be considered, legal advice. If you need an answer immediately or desire legal advice, please call your local legal counsel.


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